Soft skills
Sixty-seven behavioural skills in six families, codified in the Afflatus competency framework: each module develops one identified skill, combines into pathways and is linked to the participant's training passport. One title, one observable behaviour, half a day to two days.
Most requested courses
- Delegating Effectively: Assign, Follow Up, Empower1 dayOne day to decide what you delegate, to whom and with how much autonomy, then to assign, follow up and recognise good work without taking it back. Managers, department heads and project managers work on their own files: each leaves with a personal delegation plan, planned follow-up points and the wording to frame a first handover.
- Speaking Up: Difficult Feedback and Managerial Courage1 dayOne day to say what is not working without hurting or watering it down, and to hold an unpopular position. Managers, team leaders and supervisors learn the facts, impact, request structure, then practise on camera with situations they actually face: a repeated delay, a bypassed safety instruction, a refusal to put to their own manager.
- Managing Conflict and Disagreement1 dayOne day to understand how a conflict at work starts and escalates, and to deal with it before it paralyses a team. Managers, team leaders and HR and support staff learn to read the signals, defuse tension and run a mediation between two colleagues or two departments, working from cases they bring themselves.
- Interpersonal Communication and Relational Intelligence2 daysTwo days to get your message across better and understand others better, with colleagues, customers and suppliers. Listening, rephrasing and questioning, then requests, refusals and criticism made without aggression or self-effacement: each technique is practised on exchanges participants really have, and everyone leaves with their own wording for the situations that cost them most energy.
Also in this field
Detailed outline on request, adapted to your procedures and your audience.
- Deciding and Moving Forward Under Uncertainty1 day
- Understanding the Business Model of Your Company1 day
- Generating New Ideas: Team Creativity1 day
- Making Good Decisions: Method and Cognitive Biases1 day
- Becoming the Technical Reference in Your Field and Passing It On1 day
- Leading Innovation: From Idea to Rollout1 day
- Reasoning Rigorously: Critical Thinking and Analysis1 day
- Learning Fast in New Situations0.5 day
- Taking a Step Back: Big Picture and Reading the Issues1 day
- Solving Complex Problems with Method1 day
- Anticipating: Scenarios and Strategic Thinking1 day
- Mastering a New Tool or Technology Quickly0.5 day
- Deciding Fast Under Pressure0.5 day
- Developing Your Team's Skills: Manager-Coach2 days
- Giving Clear Instructions and Getting Results1 day
- Informing at the Right Time: Keeping Information Flowing0.5 day
- Setting Objectives and Measuring Team Performance1 day
- Organising Your Work and Resources1 day
- Planning a Project or an Activity1 day
- Prioritising: Urgent Versus Important0.5 day
- Designing and Improving Work Processes1 day
- Managing with Systems and Indicators1 day
- Managing Your Time and Energy1 day
- Quality and Excellence Approaches Explained to Managers1 day
- Taking the Lead in Difficult Situations1 day
- Conducting a Corrective Meeting1 day
- Recruiting and Building a Team1 day
- Assessing Skills and Potential: The Appraisal Interview1 day
- Defending a Position and Standing Firm Under Pressure0.5 day
- Moving to Action: From Intention to Execution0.5 day
- Persevering Through Obstacles0.5 day
- Achieving Your Results: Performance Culture1 day
- Working Effectively with Your Manager0.5 day
- Building Your Career Plan1 day
- Presenting to and Convincing an Executive Committee1 day
- Moving Your Projects Forward in the Organisation1 day
- Understanding Stakeholder Dynamics and Influencing with Integrity1 day
- Public Speaking and Impactful Presentations2 days
- Writing to Be Read: Emails, Minutes, Reports1 day
- Being an Approachable Manager0.5 day
- Looking After Your Team Day to Day0.5 day
- Supporting an Employee in Difficulty0.5 day
- Staying Calm Under Pressure: Emotions and Stress1 day
- Customer Orientation: Listen, Respond, Retain1 day
- Managing Diversity and Inclusion1 day
- Professional Ethics and Values at Work0.5 day
- Managing with Fairness0.5 day
- Camaraderie and Humour as Levers for Team Cohesion0.5 day
- Building Trust in Your Team1 day
- Active Listening1 day
- Motivating and Engaging Your Team1 day
- Negotiation: Method and Practice2 days
- Managing Contradictory Instructions0.5 day
- Patience and Self-Regulation in Management0.5 day
- Cooperating Across Departments: Cross-Functional Relations1 day
- Manager Authenticity and Transparency0.5 day
- Learning from Experience: Feedback and Self-Questioning0.5 day
- Steering Your Own Development0.5 day
- Knowing Yourself to Manage Better1 day
- Building a High-Performing Team2 days
- Understanding Others’ Motivations and Behaviours1 day
- Giving Meaning: Vision, Mission and Managerial Communication1 day
- Work-Life Balance0.5 day
Let’s talk about your project
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