Course sheet · 2027 catalogueSoft skills
Setting Objectives and Measuring Team Performance
One day to cascade the company's objectives into clear, measurable team and individual objectives, then to track performance without turning every meeting into a control exercise. You learn to word an objective, choose few indicators, set realistic targets and run a team performance review. The work uses your objectives for the year and the indicators you already follow.
Duration1 day
Request a quoteObjectives
- Cascade a company or site objective into coherent team and individual objectives
- Word objectives that are specific, measurable, achievable and dated, distinguishing results from means
- Choose a reliable indicator, a target and a measurement frequency for each objective
- Run a team performance review that leads to actions
- Handle a performance gap, collective or individual, factually
Programme
Day 1 — morning
- Objective, mission, task, indicator: clarifying the vocabulary
- From site strategy to the operator's or account handler's objective: cascading down
- Wording an objective: quality criteria, result objectives and progress objectives
- Exercise: rewriting your team's objectives for the current year
Day 1 — afternoon (workshop)
- Choosing few indicators: service level, yield, complaints, lead times, safety
- Setting a realistic target from history and the team's capacity
- The team performance review: frequency, format, a twenty-minute run order
- Workshop: objectives and indicators sheet for your team, then knowledge test
Teaching methods
- Work on your annual objectives and your current tracking dashboards
- Cases of an order-picking team and an after-sales service
- Simulation of a performance review with a gap to explain in front of the team
- Objective quality checklist, reusable after the training
- Exchanges between managers from different departments
Assessment and documents
Knowledge test at the end of the day; the objectives and indicators sheet produced in the workshop is commented on by the trainer. Follow-up evaluation at D+1, numbered certificate verifiable online, training report handed to the company.
Bilingual materials for every participant; each classroom course comes with its digital twin on OmniLearn.
Frequently asked questions
Do we need a variable pay system to apply the method?
No. The training covers defining and tracking objectives. Any link with pay belongs to your HR policy and is not covered during the day.
How does it differ from "Managing with Systems and Indicators"?
This day is at team level: setting each person's objectives and discussing them with team members. The other course deals with the architecture of a dashboard and steering a department or site through its processes.
How do we set objectives for a support function whose results are hard to quantify?
Through indicators of lead time, quality of the work delivered or satisfaction of internal customers. One exercise during the day covers this case, common in administrative, purchasing or HR departments.
Can we work on our real figures?
Yes, it is recommended. Sensitive data can be expressed as indices or percentages; the training takes place on your premises, with your team only.
Practical information
- Duration
- 1 day
- Audience
- Managers, department heads, team leaders, site managers
- Prerequisites
- Managing a team or an activity
- Group size
- Groups of 6 to 12 participants, in-company
- Format
- In-company, face to face on your site
- Language
- French, Darija or English; bilingual materials
- Funding
- OFPPT special training contracts (TFP), GIAC, Maroc PME: we prepare the applications with you, at no extra cost.
- Programme customisation
- Programme adapted to your procedures, your equipment and your audience
Organise this course
Price and dates on quote, depending on your headcount, your site and your preferred period.
Request a quoteDownload the PDF sheetCall +212 661 863 618Related courses
All courses in this fieldTrain your teams on your own site
Book a call with a consultant or request an in-company session: we adapt the programme to your procedures and your audience.