Course sheet · 2027 catalogueSoft skills
Building a High-Performing Team
Two days to turn a group of people into a team that delivers its results: a common goal, clear roles, shared working rules, useful meetings and a healthy way of handling disagreement. Managers assess the maturity of their own team, work on the levers of each stage of its development and build the team charter and action plan they will present to their employees.
Duration2 days
Request a quoteObjectives
- Describe the characteristics of a high-performing team and the stages of team development
- Diagnose the maturity and dysfunctions of your own team
- Clarify the team’s common goal, roles and working rules
- Run effective collective rituals: team meeting, shift-start briefing, performance review
- Build a team charter and an action plan for collective development
Programme
Day 1 — morning
- Group or team: common goal, interdependence, shared responsibility for results
- The stages of team development, from formation to maturity, and the manager’s role at each stage
- Frequent dysfunctions: fragile trust, avoided disagreements, vague commitments, individual results before the collective
- Self-assessment of your team’s maturity
Day 1 — afternoon
- Common goal and collective objectives: linking the team’s work to the department’s results
- Roles and complementarities: who does what, who covers for whom, critical skills
- Working rules: punctuality, information, mutual help, handling mistakes
- Exercise: a roles and skills matrix for your team
Day 2 — morning
- Deciding as a team: consultation, consensus, the manager’s decision, and when to use each mode
- Useful disagreement: bringing differing views out before the decision
- Team rituals: weekly meeting, shift-start briefing, visual tracking board
- Tracking collective performance with a few shared, displayed indicators
Day 2 — afternoon (workshop)
- A collective cooperation exercise under time constraint, followed by a debrief
- Workshop: a team charter (goal, roles, rules, rituals, indicators) for your team
- A three-month action plan and preparing its presentation to the team
- Knowledge test and presentation
Teaching methods
- Self-assessment of the maturity of each participant’s team
- A collective cooperation exercise, observed then debriefed in a structured way
- Case studies: a multi-site maintenance team, a customer service floor, a dock team in distribution
- Sub-group work on team charters, with cross-review
- Possible format for an existing team or a management committee, on its own workings
Assessment and documents
Quiz at the end of the first day and knowledge test at the end of the session, post-training evaluation at D+1. Numbered training certificate, verifiable online, for each participant; training report given to the company.
Bilingual materials for every participant; each classroom course comes with its digital twin on OmniLearn.
Frequently asked questions
Can a whole team attend with its manager?
Yes. The session then deals with that team’s real workings and the charter is built together. In a group of managers from different teams, each works on their own team.
How is this different from “Motivating and Engaging Your Team”?
The motivation day deals with the engagement of each employee. These two days treat the team as a whole: goal, roles, rules, collective decisions and shared indicators.
Do we need to have taken another course first?
No. Managers who have already taken “Building Trust in Your Team” will find the question of trust again here, treated as one of several possible dysfunctions.
Can this course be funded?
It can be part of the company’s training plan and be the subject of a file under the OFPPT special training contracts, according to the rules in force. We prepare this file with you.
Practical information
- Duration
- 2 days
- Audience
- Managers, department heads, project leaders, management committees
- Prerequisites
- Manage or lead a team
- Group size
- Groups of 6 to 12 participants, in-company
- Format
- In-company, face to face on your site
- Language
- French, Darija or English; bilingual materials
- Funding
- OFPPT special training contracts (TFP), GIAC, Maroc PME: we prepare the applications with you, at no extra cost.
- Programme customisation
- Programme adapted to your procedures, your equipment and your audience
Organise this course
Price and dates on quote, depending on your headcount, your site and your preferred period.
Request a quoteDownload the PDF sheetCall +212 661 863 618Related courses
All courses in this fieldTrain your teams on your own site
Book a call with a consultant or request an in-company session: we adapt the programme to your procedures and your audience.