Course sheet · 2027 catalogueSoft skills
Managing Diversity and Inclusion
One day to get people who differ by age, gender, origin, language, disability or background to work together and make the most of it. Participants identify the stereotypes and biases that steer recruitment, assignment and appraisal decisions, recall the principle of non-discrimination in the Labour Code and build inclusive team practices. The cases come from workshops, warehouses and services.
Duration1 day
Request a quoteObjectives
- Explain the dimensions of diversity in a team and what inclusion changes in the way it works together
- Identify the stereotypes and biases that influence recruitment, task assignment, appraisal and promotion
- Recall the principle of non-discrimination set out in the Labour Code and its consequences for the manager
- Apply inclusive practices: welcome, sharing out work, meetings, working language, adapting a workstation
- Respond to a discriminatory remark or behaviour in the team
Programme
Day 1 — morning
- Diversity and inclusion: what are we talking about in an industrial or service company?
- Generations, gender, regional or foreign origins, languages, disability, background: the practical questions of each dimension
- Stereotypes and biases: how they slip into everyday decisions
- The framework: non-discrimination at work, occupational equality between women and men
Day 1 — afternoon (workshop)
- Recruiting and welcoming: objective criteria, onboarding newcomers, mentoring
- Leading a diverse team: sharing out tasks, meetings where everyone speaks, instructions everyone understands
- Adapting a workstation for an employee with a disability
- Responding to an inappropriate joke, being left out or a discriminatory remark
- Workshop: diagnosis of your team and three inclusion actions
Teaching methods
- Exercises that bring out bias in recruitment and assignment decisions
- Cases from production workshops, logistics platforms and customer services
- Role plays: responding to a discriminatory remark, welcoming the first woman technician in a maintenance team
- Diversity and inclusion diagnosis of your own team
- Guided discussions, in a respectful and confidential setting
Assessment and documents
Knowledge test and a case study at the end of the day, post-training evaluation at D+1. Each participant receives a numbered training certificate, verifiable online; the company receives the training report.
Bilingual materials for every participant; each classroom course comes with its digital twin on OmniLearn.
Frequently asked questions
Why this subject in an industrial company?
Teams bring together several generations, technical trades that are becoming more mixed, employees from other regions or countries, and several working languages. Buyers and CSR questionnaires also increasingly ask about non-discrimination practices.
How is this different from “Managing with Fairness”?
This day deals with the make-up and workings of a diverse team: bias, non-discrimination, inclusion. “Managing with Fairness” concentrates on the perceived justice of the manager’s everyday decisions, for all employees.
Does this course replace legal advice?
No. It recalls the principles of labour law that apply to the manager and the behaviours to adopt. A situation that raises a legal question must be handled with human resources and, if needed, a lawyer.
Practical information
- Duration
- 1 day
- Audience
- Managers, team leaders, HR managers and recruiters
- Prerequisites
- No prerequisites
- Group size
- Groups of 6 to 12 participants, in-company
- Format
- In-company, face to face on your site
- Language
- French, Darija or English; bilingual materials
- Funding
- OFPPT special training contracts (TFP), GIAC, Maroc PME: we prepare the applications with you, at no extra cost.
- Programme customisation
- Programme adapted to your procedures, your equipment and your audience
Organise this course
Price and dates on quote, depending on your headcount, your site and your preferred period.
Request a quoteDownload the PDF sheetCall +212 661 863 618Going further
Our consultants can also support the project on your site. CSR consulting in Morocco: ISO 26000, CGEM CSR label and ISO 53001
Related courses
All courses in this fieldTrain your teams on your own site
Book a call with a consultant or request an in-company session: we adapt the programme to your procedures and your audience.